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Loyalty Program

賺取點數並轉換成獎勵

  1. 01

    登記

    登記成為會員即可開始享受酬賓計劃

  2. 02

    賺取點數

    在網站註冊和下單，賺取點數。

  3. 03

    兌換獎勵

    使用點數兌換各種折扣。

計劃級別

隨著點數增長而升級到新的級別。

  1. Premium

    共需要 0 已賺取的點數

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Refund / Return /Exchange Policy

All claims/death on arrival are to be reported by raise the ticket with photos on the same day of receipt of the shipment.

Report immediately through by raise the ticket with the below details.

  • Order No:

  • No of fish/aquarium plants/item defective.

  • Photo of dead fish/damaged Aquarium Plant on top of the invoice which we send.

  • Short explanation.

Al Arbeaa would bear 100% of the cost of the fishes died/damaged Aquarium Plants.

No claim request will be entertained after 24 hrs of receipt of item.

Cancellation request for the dispatched orders will not be entertained, if the order consists of plants and fishes.

Live Stock cannot be retured or Exchange.

Dry Stock can be exchange on basis of approval. with in 3 days of purchase.

Shipping Policy

Our Delivery area covers, Dubai, Sharjah, Ajman & Abu Dhabi

To ensure you receive the healthiest species available and to reduce the travel stress on your aquatic life, your order will be shipped direct to your door using our Standard delivery.

The day your order ships, you will receive an e-mail containing your item numbers and tracking number so you can make arrangements to sign for your order upon scheduled arrival.

All orders will be delivered at 2 buissness days, for Abu dhabi orders 5 buisness days.

Contact

alarbeaaornamental@gmail.com

06-5635001

​

056-5929189

Address

Al Arbeaa Ornamenatal Fish TR.L.L.C

Opp: Choithram Supermarket

Abu Shagara, Sharjah. U.A.E

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